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Privacy Policy

Last updated: 9 June 2026

This Privacy Policy explains how AI Commerce OS collects, uses, and protects your information when you use the Service.

1. Information we collect

Account data (name, email, organization). Connected platform data you authorize us to sync (orders, products, customers, shipments, payouts). Credentials for connected platforms, stored encrypted. Usage data (logs, device/browser info).

2. How we use it

To operate the Service: compute profit analytics, power the AI analyst, sync your data, provide support, and secure the platform. We do not sell your data.

3. AI processing

The AI analyst sends a scoped summary of your business data to our AI provider (Anthropic) to generate answers. It is used only to respond to your queries.

4. Data security

Connected credentials are encrypted at rest; data is transmitted over TLS; access is tenant-isolated. No system is perfectly secure, but we follow industry practices to protect your data.

5. Data retention & your rights

You can export your organization's data (including via the NAS backup feature) and request deletion of your account and data at any time. Depending on your region (e.g. GDPR/DPDP), you may have rights to access, correct, or erase your data. Contact us to exercise them.

6. Sub-processors

We use trusted providers to run the Service, including cloud hosting (AWS) and AI processing (Anthropic). They process data only on our instructions.

7. Cookies

We use essential cookies/local storage to keep you signed in. We do not use advertising trackers.

8. Changes

We may update this policy; material changes will be notified in-app or by email.

9. Contact

For privacy questions or data requests, contact work.harivora34@gmail.com.

This is a starter template, not legal advice. Have a qualified lawyer review it for DPDP (India) / GDPR compliance before going live.